FAQs
What payment methods do you accept?
We accept most Visa debit/credit cards along with MasterCard, American Express, Discover, Google Pay or regular account payments all through Shopify Payments or PayPal.
Do you accept returns?
We do accept returns in accordance with our returns policy, we offer exchanged/refunds of any merchandise within 14 days of receipt. All products must be returned unworn, unwashed, in the original packaging, and free of any smells. It is down to the discretion of our customer care team to decide whether all the above are met and is suitable for return.
How long does delivery take?
Delivery will depend upon your preferred delivery option when purchasing your item/s. We understand you want those sweet threads as soon as possible and trust me our team aim to get your order packaged and sent out to you within 3 working days (UK). The busy holiday and sales periods we incur may have an affect on this estimation. Please see our delivery and shipping page linked at the bottom for our delivery estimates for other countries.
How do I wash my t-shirt?
Machine wash warm. Inside out, with like colours. Only non-chlorine bleach. Tumble dry medium. Do not iron if decorated. Do not dry clean.
If you have any questions please get in touch:
info@countingmiles.co.uk